Bonus schemes
Career progression
Discounts on Evri products

Hub, System & Yard Assistant Controller

Vacancy Salary Competitive
Vacancy Location Coventry
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Hub, Systems & Yard Assistant Controller

📍 Location: Coventry
đź•’ Type: Full-time, 5 out of 7 days rota based

About the Role

We’re looking for a driven and detail-oriented Hub, Systems & Yard Assistant Controller to join our fast-paced logistics operation. In this role, you’ll support the Control Room Manager and Hub Controller in overseeing inbound and outbound operations, ensuring smooth sortation, efficient throughput, and excellent service delivery.

This is a fantastic opportunity for someone who thrives in a high-pressure environment and enjoys working with data, systems, and people to drive performance.


What You’ll Be Doing

As part of the Control Room team, your responsibilities will include:

  • Monitoring and managing inbound and outbound operations, including throughput, parcel flow, and productivity levels
  • Supporting delivery of forecasted cost per unit (CPU) targets against budget
  • Producing and analysing operational data and reports to support decision-making
  • Acting as a point of contact for client and operational queries, resolving issues quickly and effectively
  • Supporting Gatehouse operations, liaising with Shunters and Gatehouse Coordinators
  • Maintaining accurate and timely hourly and shift reporting
  • Assisting in the training and development of Warehouse Operatives and Team Leaders on sortation processes and systems
  • Managing the trunk despatch board, ensuring trailer close-down times are met
  • Ensuring manifests are accurate and aligned with sorter counts
  • Investigating and resolving missing parcel issues
  • Monitoring sorter performance and ensuring the correct chutes are active
  • Supporting health & safety, hygiene, and quality audits, ensuring compliance at all times
  • Driving consistency and maintaining high standards across the Control Room

What We’re Looking For

Skills & Experience

  • Experience in logistics or distribution operations
  • Strong Excel skills (intermediate level)
  • Ability to work under pressure and use your own initiative
  • Comfortable working with systems, data, and operational technology

Personal Attributes

  • Clear and confident communicator, able to give concise instructions
  • Assertive and decisive with strong problem-solving skills
  • Able to build strong relationships and influence stakeholders using data
  • A proactive team player who leads by example and supports a high-performance culture

At Evri Premium, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensure that each person at Evri Premium is valued for who they are, and what they bring to our business. 
 
We are Evri. Where everyone is welcome 

We’re excited for the future. Let’s deliver it together. 

Introducing Evri Premium – an exciting addition to the Evri family.

Evri Premium is the result of the merger of Evri and DHL eCommerce UK, offering services including tailored mail collection and processing, a separate network for high-value or time-sensitive deliveries, and expanded international capability across our global shipping operation.

It enhances Evri’s unique, flexible and cost-effective model to provide even greater choice for consumers and businesses, from occasional senders and online sellers to major retailers. With our team of 30,000+ couriers and locations across the UK including more than 15,000 ParcelShops and lockers, we get over 1 billion parcels and letters annually from A to everywhere. 

We wouldn’t be the UK’s premier parcel delivery group without our incredible people. We’re a friendly, ambitious and diverse bunch, united by a passion for delivering a best-in-class service. There are fantastic opportunities throughout the Evri Group, so take a look to see where you might fit in. We can’t wait to hear from you.

Free digital GP service for all colleagues and their family

Retailer discounts

Great career progression

Bonus schemes (grade dependent)

50% discount on sending parcels through Evri

Cycle to Work scheme

Up to 25 days holiday

Employee Assistance Programme with free counselling

Retailer discounts

Great career progression

Up to 25 days holiday

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